Managed Services are rapidly becoming one of the most important elements in the rich Media conferencing and collaboration industry. The term “managed services” has been around for well over a decade in the telecommunications and data communications industries, where it describes a wide variety of services ranging from help desk support to operations management, consulting, on-site technical assistance, and even project Management.
Genesis IT Innovations Ltd in house design team will devise a bespoke solution and with no manufacturer exclusivity contracts, the equipment specification is truly objective. The CAD draughts team will create detailed schematics and plans. These can be overlaid onto Architects' or other contractors' drawings.
Each project's dedicated Project Manager oversees the entirety of the AV installation ensuring a smooth process. Our PMs pride themselves on fluid communication channels and building a relationship of trust with the client.
Genesis IT Innovations Ltd has a team of engineers who travel worldwide to install the systems. The install team regularly receives outstanding feedback for their willingness to go the extra mile and for the respect they show for their work and the environments around them.
Genesis IT Innovations Ltd not only installs equipment but specializes in integrating the entirety of clients' audio visual functions onto one system for complete control at the touch of a button. User friendly interfaces are programmed to meet each client's unique user requirements for enhanced convenience.
System familiarization is standard with every Pixel Projects installation. Upon project completion, clients are walked through the full operation of their system. Personalized user manuals are provided and further training is available if required.
At Genesis IT Innovations Ltd we take pride in prolonging the life of our installations and therefore offer scheduled maintenance visits and on call repair packages. Our team of dedicated service engineers works tirelessly to ensure the customer remains of prime importance even after installations are complete.
Genesis IT Innovations Ltd has a dedicated team of service engineers able to offer professional care for all of your AV equipment and systems.
We have been solving end user audio visual issues for over a decade. During this time, a tried and tested menu of best practices has been established in order to deliver a quick and effective service. Issues can be rectified in a number of ways including trouble shooting via video conference or on site repair.
Many of our clients' audio visual systems are critical to their day to day operation. We recognize the frustration downtime can cause therefore have included active preventative measures within our service offering.
Our maintenance and repair services are available on an ad-hoc or annual basis. Please get in touch with our service team to learn more about our cover packages or alternatively to discuss a tailor made package; firstname.lastname@example.org.
Creating an environment conductive for collaboration and addressing the business needs at hand is key for corporate integration, allowing comfort and convenience for lengthy meetings. See below the many capabilities of integration for business.